Cancellation policy

Last updated: November 13, 2026

One-time purchases and subscriptions

Some products, including Cayenne Pepper packages, are sold as one-time purchases unless the product page and checkout expressly offer a subscription. The Multi-Collagen page offers a separate Subscribe and Save option. The selected price, billing frequency, package size, and renewal terms must be shown before you place the order. Choosing a one-time purchase does not authorize repeat charges.

Recurring billing and deliveries

If you explicitly choose a subscription, you authorize recurring charges to your selected payment method at the frequency and price shown at checkout, until you cancel. Prices, any discount, taxes and shipping charges for each renewal are governed by the terms shown at checkout and any notice required for later changes. A subscription does not guarantee indefinite product availability.

Managing or cancelling

To skip, change or cancel a future renewal, use the subscription account portal if available or email support@americanwellnesslabs.shop. Include the order email and subscription or order number. Submit changes before the next renewal is processed; an order already processed may require a cancellation or return under the Refund Policy. We will confirm cancellation and stop future renewal charges. Mandatory cancellation and refund rights remain unaffected.

Braven LLC operates the Auravital online store. Business correspondence: 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM, United States. Customer support: support@americanwellnesslabs.shop. Store: auravital.store. This is not a walk-in location or a return address; request return instructions before shipping anything.